BC: 1-800-681-6677
Alberta: 1-800-693-6862

What to do if your home has been flooded

Cleaning up your home after a flood can be a lengthy and traumatic experience. Here are some practical tips on how to restore your home.

  1. Check for structural damage before entering a building. If you see damage, have a qualified person check the building before you enter
  2. Once you are certain that the building is safe to enter, make sure the gas, electricity and any fuel taps are turned off
  3. Do NOT touch electrical wires, appliances or devices
  4. Separate damaged property from undamaged property, and prepare an inventory of what has been lost or damaged
  5. Take photographs of damaged property
  6. Contact your insurance broker
  7. Keep receipts for any cleanup costs incurred (i.e. shop vac, rentals, cleaning supplies).

London Drugs insurance customers who would like to make a claim are invited to call 1-800-681-6677.