Help

ICBC

Need to make an ICBC claim? To report a claim 24 hours a day, 7 days a week, call:

Lower Mainland: 604-520-8222
Elsewhere in BC, Canada and the USA: 1-800-910-4222

You can also report certain claims on line. To find out how please go to www.icbc.com and click on the Claims tab.

Royal & SunAlliance

For Royal & SunAlliance customers who need to make a property claim, please call 1-800-319-9993 24 hours a day, 7 days a week.

You can also report a claim on line by going to www.rsagroup.ca and click on Claims – Report A Claim icon.

Please have your policy number and claim details for the claims representative when you call.

Canadian Northern Shield

If you are a Canadian Northern Shield policy holder and you have a claim to report, please call 1-888-267-6766 24 hours a day, 7 days a week.

Please have your policy number ready for the claims representative.

Travel Underwriters

If you have a travel insurance claim, you can contact Travel Underwriters on the following numbers:

From Canada and the USA: 1-800-663-0399
From Mexico: 001-800-514-9976
Outside North America and Mexico: 800-663-00399

To use this 11-digit number, you must first dial the international (global toll-free) access code to reach Canada, based on the country you are in.

Worldwide (collect) – 604 278 4108

You can also go to www.travelunderwriters.com and click on the Claims tab for claim information.

Canstar Restorations

For 24 Hour emergency fire, flood and break and enter response.

Phone: 604-944-1461
Toll Free: 1-866-578-3138
www.canstarrestorations.com

Petsecure

To make a claim with Petsecure, please go to www.petsecure.com and click on the Members – Claim Centre tab for claims procedures and contact information.